VISION AND MISSION
Vision
"TO BECOME THE LEADING REGIONAL WATER UTILITY PROVIDING SUSTAINABLE AND COMPETITIVE WATER & SANITATION SERVICES FOR THE REGION."
Mission
“TO SUPPLY AND MAINTAIN RELIABLE, AFFORDABLE AND GOOD QUALITY WATER AND SANITATION SERVICES FOR THE REGIONS”.
Values
TEAMWORK:PROMPTING A CULTURE OF COLLABORATIVE BEHAVIOR WHILST PURSUING INDIVIDUAL ORGANISATIONAL RESPONSIBILITIES
RESPECT:SERVING WITH A POSITIVE ATTITUDE, COURTESY, AND MUTUAL RESPECT THAT ENGENDER A SHARED VISION.
SUSTAINABILITY: PROMOTING ENVIRONMENTALLY SUSTAINABLE PRACTICES AS A COMMITMENT TO PROTECTING THE NATURAL RESOURCES.
ACCOUNTABILITY: ADDRESSING CHALLENGES PROMPTLY, IMPLEMENT EFFECTIVE SOLUTIONS BY PROVIDING EXCELLENT SERVICE AS A COMMITTED TEAM.
INTEGRITY: UPHOLDING HONESTY AND MORAL PRINCIPLES.
Programmes
- Water service planning
- Water service management
- Institutional and stakeholder relations
- Resource protection
- Strategic support, which includes finance, human resources and administration
- Governance and management
Goals
- Organisational efficiency and effectiveness
- Improve and increase revenue and manage cost drivers
- Effective stakeholder and customer engagement
- Strengthen and develop quality human and organisations resources
- Strategic support, which includes finance, human resources and administration
- Provide oversight and take accountability